Help & support

No. Sanskriti is an AI astrologer: it calculates your real birth chart and explains it, but it is a computer program. Treat its readings as guidance, not certainty.

You can still use Sanskriti: without a time the chart is read from your Moon sign (Chandra kundli). Add the time later in Settings → Edit profile for a fuller reading.

Check the birth date, time (local time at the birth place) and place in Settings → Edit profile. A wrong place or time zone changes the lagna.

Open Settings → Subscription to choose a plan. Your chats and saved people are kept.

Open your UPI app → AutoPay (or Mandates) and cancel the Sanskriti mandate, before the next debit. You keep the access you already paid for. Stuck? Send us a message below and we'll cancel it for you.

See our Refund & Cancellation Policy. Approved refunds reach your original payment method in 5–7 working days.

Wait for the timer, then tap "Resend OTP" to get a new code by SMS or a call. Check that the country code is right.

Clear your chat in Settings → Clear chat, remove saved people in Settings → People, or delete your whole account in Settings → Delete account, or on the web.

Turn off the morning notification in Settings, or all of Sanskriti's notifications in your phone's settings.